Returns & Exchanges
At FridayCharm, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order isn't a perfect match, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Log into your FridayCharm account or visit our Returns Portal with your order number and email address to start the process.
Prepare the Package
Carefully pack the items in their original, unopened packaging to ensure they are protected during transit and remain eligible for a refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing